Heythrop Park – Keeping you safe

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KEEPING YOU SAFE

OUR COMMITMENT

We’ve never compromised on hygiene and cleanliness but we’re now taking extra-special measures to help keep our hotels not just spotless but as safe as they possibly can be.  Heythrop Park is operating detailed cleaning procedures in the hotel for your and our teams safety.

HOTEL

  • All hotel lounges, bars and restaurants have been reconfigured for social distancing
  • Enhanced and more frequent cleaning schedule using Oxivir* anti-viral spray on all high touchpoints, including handrails and doors throughout the Hotel.
  • Alcohol gel positioned outside all toilets, meeting room zones, dining rooms and in arrival and departure locations.
  • Spa and Gym remain closed until further guidelines are announced.
  • Additional outside areas available for dining and drinks service
  • Cashless payments encouraged and contactless payments increased to £45.00 per transaction

OUR GUESTS

  • New check in and departure procedures reducing any queues on arrival or departure
  • Removal of all buffets delivering plated and drinks table service in the restaurants and bars
  • Social distancing guides throughout the hotel and temperature monitoring systems available.
  • COVID screens and additional sanitisers available where needed
  • Luggage handles sanitised and bags stored hygienically

HOTEL TEAM

  • Enhanced PPE available to all our team and temperature screened at the start of every shift
  • Government recommended PPE for housekeepers (all with their own equipment to prevent cross-contamination)
  • Social distancing measures in team areas, including staggered shifts
  • All team COSHH trained in the correct use of chemicals
  • All team trained on good hygiene, including handwashing and the use of sanitiser
  • COVID screens and additional sanitisers available where needed
  • Additional online COVID and social distancing training for all team members before being allowed to return to work
  • Team who can work from home are expected to do so.

GUEST ROOMS

  • Extra time for housekeeping teams to dedicate to servicing, cleaning and sanitising rooms with Oxivir anti-viral spray
  • Every room deep cleaned between stays using Oxivir anti-viral spray
  • Complete replacement of all disposable items (tea/coffee sachets etc) between every stay
  • Removal of all non-essential items such as bed runners and throw pillows
  • Guests have the freedom to opt out of daily room service if they prefer, self service packs available on request
  • Strict handling processes to prevent cross-contamination of linen within the rooms and stores

MEETINGS AND EVENTS

  • Meeting and event spaces access controlled with new deep cleaning protocols and all touch points sanitised regularly with Oxivir anti-viral Spray
  • All meeting rooms capacities have been adjusted to meet social distancing requirements
  • All meeting rooms have access to outdoor space
  • Relocatable Alcoholic Gel stations available outside all meeting zones
  • Bespoke food and beverage options for successful socially distanced events
  • Single use products to minimise contact
  • Heythrop is still capable of delivering large conferences whilst remaining socially distanced at 1 metre.
  • Complimentary Room size upgrades available for those conferences already booked up to 300 delegates
  • Bespoke rooms layouts and CAD drawings available prior to event

GOLF

  • Golf course is open and available to play
  • Reduced access to the club house and socially distanced policies in place.
  • Enhanced cleaning for buggies using EPA approved chemicals
  • Limited to 10 minutes gap between rounds

* Oxivir kills bacteria and highly contagious viruses such as Norovirus and has concentrated cleaning power. It’s non-irritating and sustainable.

https://www.heythroppark.co.uk/safety

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